Shipping Policy

Thank you for shopping with magemake. We aim to provide transparent, efficient, and affordable shipping for every order across Vietnam.

📦 Shipping Fee

  • A flat shipping rate of 35,000 VND is applied to all orders, regardless of location within Vietnam.

⏱ Order Processing Time

  • All orders are processed within 0 to 1 business day (excluding weekends and public holidays).

  • You will receive a confirmation email once your order is ready for dispatch.

🚚 Estimated Delivery Time

  • Delivery typically takes 3 to 5 business days after dispatch.

  • Please note: Weekends and national holidays are not included in the delivery timeframe.

⚠️ Possible Delivery Delays

Your order may experience delays in the following situations:

  1. National Holidays or Festive Seasons

    • High order volumes during Lunar New Year, Christmas, or other major holidays may extend delivery times.

  2. Natural Disasters

    • Events such as floods, typhoons, or earthquakes can temporarily impact courier operations.

  3. Pandemic or Public Health Restrictions

    • Health-related emergencies may disrupt transit, especially in affected regions.

  4. Remote or Difficult-to-Access Areas

    • Deliveries to islands, highlands, or remote areas may take longer due to logistical challenges.

💬 Contact & Support

  • For shipping inquiries, tracking updates, or assistance:

We appreciate your understanding in the event of any unforeseen delays and thank you for choosing magemake.