At magemake, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 7-day return and refund policy, subject to the terms below.
⏳ Return Window
-
Items are eligible for return within 7 calendar days from the date of delivery.
💰 Refund Timeline
-
Once your return is approved and the product is received, refunds will be processed within 7 business days to your original payment method.
✅ Eligible for Return & Refund
You may request a return and full refund if:
-
The item is defective or has visible damage due to manufacturing or packaging errors.
-
Wrong item or incorrect quantity was sent.
-
Product does not match description provided on magemake.
In all the above cases, please provide photos or videos within the 7-day return window and contact [email protected] or call 0913205276 for assistance.
❌ Not Eligible for Return
Returns will not be accepted if:
-
The item is used, washed, or altered in any way.
-
The item is returned without original tags, packaging, or proof of purchase.
-
The request is made after the 7-day window has passed.
-
Damage was caused by misuse, accidental harm, or not following care instructions.
-
The return is due to personal preference (e.g., changed mind, dislike of color/texture).
📦 Return Instructions
-
To initiate a return, contact us at [email protected] or call 0913205276 within the 7-day window.
-
Our support team will guide you through the return process and provide a return address.
-
Shipping costs for returns (unless due to our fault) are the responsibility of the customer.
Thank you for trusting magemake. We strive to make your experience safe, fair, and satisfying.